The Client’s Situation
We completed a detailed review of a client’s existing insurance policy, which had originally been arranged by another adviser. During the review, we identified gaps in their trauma cover that could have left them financially exposed if a serious health event occurred. To strengthen their protection, we recommended additional cover, including a $100,000 Trauma policy, to better support their financial security.
What Happened Next
Less than a month after the new cover was put in place, the client was unexpectedly diagnosed with cancer. Fortunately, the Trauma policy had already been fully approved and was in force at the time of diagnosis. This meant a claim could be lodged promptly, providing immediate financial support during an extremely difficult period.
The Result
The payout helped ease financial pressure at a highly stressful and emotional time, allowing the client to focus on treatment and recovery without the added burden of money concerns.